FAQ

I forgot my reference number. Where can I find it?
You can view your reference number(s) after logging into My Account, and going to "Account Menu" > "Order History".
Tue, 19 Jan, 2021 at 5:09 PM
Document Requirements for India
In August 2021, WES updated a policy for applicants educated in India.  The update allows for applicants to send a sealed envelope from their institutio...
Tue, 28 Sep, 2021 at 2:50 AM
Can I email my documents to WES?
Our authentication process requires receiving documents directly from the institution (unless stated otherwise on our website). We do have arrangements with...
Mon, 17 May, 2021 at 5:04 PM
Do I need to send my secondary school documents if I also attended a university?
If you have completed at least one year of post-secondary study, you typically do not need to submit your secondary (high school) documents unless the inst...
Thu, 10 Jun, 2021 at 1:46 AM
What documents should I send if I attended an international high school?
Document requirements for international high schools and globally administered external examinations such as the International Baccalaureate, French B...
Tue, 19 Jan, 2021 at 5:09 PM
Do I need to contact my institution if I already have all my academic records with me?
You may send your academic records yourself if they follow our document requirements. Please carefully review the instructions on how to send us your docume...
Tue, 19 Jan, 2021 at 5:09 PM
My date of birth is incorrect in my completed evaluation report. What should I do to change it?
The date of birth on your evaluation report is based on the academic documents we received.    If the date of birth is incorrect, please contact the i...
Tue, 19 Jan, 2021 at 5:09 PM
What is the timeframe to complete the evaluation when a verification request is sent to an institution?
Institutions can take from less than one week to over four weeks to respond to WES’ request for verification. You can always monitor the status of the...
Tue, 19 Jan, 2021 at 5:09 PM
Can WES request my documents from my institution?
We cannot request documents on your behalf. You need to contact your institution and arrange for the documents to be sent directly to WES. You can send your...
Thu, 4 Aug, 2022 at 4:56 PM
Does WES evaluate degrees in Ayurvedic, Unani, and Siddha medicine?
No, WES does not evaluate medical programs in Ayurveda, Unani, and Siddha because they are not offered by regionally-accredited, recognized institutions in ...
Tue, 17 Aug, 2021 at 5:31 PM

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