FAQ

Will my evaluation report be accepted or recognized outside of the U.S.?
Your WES evaluation report provides a U.S. equivalency of your foreign education credentials. We recommend that you contact any intended recipients before ...
Tue, 19 Jan, 2021 at 5:00 PM
Can I make an appointment to speak with someone at WES?
Appointments or walk-in service are not available.   We encourage you to use our Help Center to find answers to your questions. If you are unable to find ...
Tue, 19 Jan, 2021 at 5:00 PM
Is there a cancellation fee?
Yes, there is a processing fee of $52 (U.S. dollars) for canceling your file or application. Note: Completed evaluations cannot be canceled and fees cannot...
Tue, 2 Jan, 2024 at 12:18 AM
Why was my application canceled?
If your application or file was canceled, you will receive a letter of explanation. If you still have questions after receiving the letter, please contact us.
Mon, 14 Jun, 2021 at 12:25 PM
Course-by-Course evaluation
Course-by-Course evaluation A Course-by-Course evaluation report provides the U.S. equivalency for each credential you have earned. It lists all subjects co...
Tue, 19 Jan, 2021 at 5:00 PM
What should I do if the website does not seem to be working?
You may be having an Internet connectivity or computer issue. Save your application and return to it later. If you continue experiencing difficulties, p...
Wed, 5 Jul, 2023 at 11:08 AM
Does WES evaluate academic credentials from the U.S., Puerto Rico, and other U.S. territories?
WES does not evaluate study completed at institutions in the U.S., Puerto Rico, or other U.S. territories because it does not represent study in a foreign e...
Tue, 19 Jan, 2021 at 5:00 PM
What are the terms and conditions?
WES Terms and Conditions describe our services and our policies and procedures.
Mon, 26 Apr, 2021 at 4:49 PM
What is included in a WES credential evaluation report?
Please visit our Evaluations and Fees page for a full description of our evaluation reports.
Tue, 19 Jan, 2021 at 5:00 PM
Which courier service should I use to send my documents to WES?
You may use any courier service you like to send your documents to WES. Shipping fees apply and should be paid directly to the courier service.  By Exp...
Fri, 7 Jan, 2022 at 10:43 AM

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