How will I receive payment if my account shows I am owed a refund?

You should receive your refund in the same manner that you made your payment. Please allow one week for credit/debit card refunds and four weeks for check or Western Union refunds.  

If for some reason WES is not able to issue a refund to your credit or debit card (such as an expired card), we will send you a check for the refund amount.


More help is available by phone or email.   Contact Us

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