WES sends documents for secondary verification to the appropriate designated official at each institution. Your intervention is generally not required in this transaction. When our evaluators determine that verification is necessary in order to proceed with a report, they send emails and posted letters to the appropriate institutions. Our evaluators wait for the response. If they do not receive a response after seven business weeks, they will follow up with your institution.
If you would like to order international courier services, which includes a tracking number and faster delivery for your verification request, please contact our Customer Service team.