Please allow up to seven weeks for the verification to be received by WES. If your account status is still "Waiting for verification from institution” after seven weeks, we will issue a second verification request. You can contact our Customer Service team if you would like to order international courier services for your verification request. International courier services include a tracking number and faster delivery for your verification request.
Generally, you do not need to take any action during this process. However, there are two exceptions:
1. If your institution requires a fee for its verification service, you will need to pay the fee directly to the institution.
2. If your institution requires authorization from you prior to verifying your documents, we will send you a notice asking you to contact your institution and give your permission.
Although the verification process does take time, the benefits of this process will lead to an accurate and verified WES evaluation report that is trusted and accepted by thousands of institutions in North America.