FAQ

Who is eligible for a badge?
If you meet all of the following criteria, you will receive a WES Digital Badge: You purchase the WES ICAP evaluation. You have a completed degree. You ...
Wed, 12 May, 2021 at 5:39 PM
I am a former WES client and I would like to receive a badge.
Currently, the badge is only available to new applicants who choose ICAP. However, WES plans to make its digital badges available to former applicants soon....
Mon, 15 Mar, 2021 at 5:01 PM
I studied in India, and my school hasn’t received your email for secondary verification. What email address did you send the email on, and what can I do?
WES sends documents for secondary verification to the appropriate designated official at each institution.  Your intervention is generally not required in t...
Wed, 4 Oct, 2023 at 5:34 PM
How do I update my email address on my account?
Please sign in to My Account and go to "Edit Profile" in "Account Menu" to update your email address. 
Tue, 19 Jan, 2021 at 5:08 PM
The document sent to WES was in an open envelope. WES requires that academic documents come in a sealed envelope that is stamped or signed across the back flap by the appropriate official.
WES requires sealed envelopes as part of the document authentication process. If an envelope is open when it reaches WES, we cannot proceed. The only except...
Wed, 12 May, 2021 at 5:53 PM
What is a recipient?
A recipient is the institution (university/college, licensing body, government agency, or other) that will receive your WES evaluation report. You can send ...
Thu, 22 Apr, 2021 at 11:09 AM
How can I add a recipient?
You can add a recipient by logging into My Account and clicking on "Modify My Order” until our evaluators have accepted all your documents and you rece...
Tue, 19 Jan, 2021 at 5:08 PM
What should I do if my school won’t send sealed envelopes directly to WES?
If your institution will not send official academic records directly to WES, please review the document requirements for your country or territory  to see i...
Mon, 27 Sep, 2021 at 10:21 PM
I studied at Gujarat Technological University. How can I send my documents to WES?
As of April 30, 2020, WES requires that applicants submit Gujarat Technological University documents electronically. To send your documents to WES, you will...
Tue, 19 Jan, 2021 at 5:09 PM
I studied in Nigeria. Can I send digital documents to WES?
If your institution uses ETX-NG, you can provide WES with access to your electronic academic documents. Go to the ETX-NG website,click on the appropriate el...
Tue, 19 Jan, 2021 at 5:09 PM