FAQ
If you have already claimed your badge, you can contact Acclaim Customer Support to delete it or you can delete your Credly’s Acclaim account. For more inf...
Wed, 12 May, 2021 at 5:36 PM
No, the badge will never expire.
For more information, visit our website on WES digital badges.
Tue, 19 Jan, 2021 at 5:08 PM
If you meet all of the following criteria, you will receive a WES Digital Badge: You purchase the WES ICAP evaluation. You have a completed degree. You ...
Wed, 12 May, 2021 at 5:39 PM
Currently, the badge is only available to new applicants who choose ICAP. However, WES plans to make its digital badges available to former applicants soon....
Mon, 15 Mar, 2021 at 5:01 PM
WES sends documents for secondary verification to the appropriate designated official at each institution. Your intervention is generally not required in t...
Wed, 4 Oct, 2023 at 5:34 PM
Please sign in to My Account and go to "Edit Profile" in "Account Menu" to update your email address.
Tue, 19 Jan, 2021 at 5:08 PM
WES requires sealed envelopes as part of the document authentication process. If an envelope is open when it reaches WES, we cannot proceed. The only except...
Wed, 12 May, 2021 at 5:53 PM
A recipient is the institution (university/college, licensing body, government agency, or other) that will receive your WES evaluation report. You can send ...
Thu, 22 Apr, 2021 at 11:09 AM
You can add a recipient by logging into My Account and clicking on "Modify My Order” until our evaluators have accepted all your documents and you rece...
Tue, 19 Jan, 2021 at 5:08 PM
If your institution will not send official academic records directly to WES, please review the document requirements for your country or territory to see i...
Fri, 20 Feb, 2026 at 3:24 PM